Shipping Policy

Thank you for shopping with Storejeni. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

In periods of high order volume, processing times may be extended. If there is a significant delay in processing your order, we will contact you via email.

Shipping Rates

Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Estimated Delivery Times

Estimated delivery times are as follows:

• United States: 8–12 business days

• Canada: 8–12 business days

• Europe: 10–15 business days

• Australia & New Zealand: 7–20 business days

• Rest of the World: 7–25 business days

Delivery times are estimates only and are not guaranteed.

International Shipping

We ship to most countries worldwide.

International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their local authorities.

Storejeni is not responsible for delays caused by customs clearance procedures.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Tracking information may take up to 48 hours to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided and the order is returned to us, additional shipping charges may apply for reshipment.

Storejeni is not responsible for orders delivered to an incorrectly provided address.

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact us within 7 days of the expected delivery date.

While we will assist in resolving shipping issues, we are not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our control.

Delivery Confirmation

Orders marked as delivered by the shipping carrier will be considered successfully delivered.

Storejeni is not responsible for stolen packages after delivery confirmation has been provided by the carrier.

Shipping Restrictions

We reserve the right to restrict or refuse shipment to certain locations where shipping services are unavailable or restricted by law.

Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

Storejeni
Email: Support@storejino.com
Phone: +1 (928) 550-6081

By placing an order with Storejeni, you agree to the terms outlined in this Shipping Policy.